AI Charter
AI should make life easier. Not take control of it.
Friggit uses AI to help understand, organise and find the information you choose to keep in Friggit. These are the rules we follow.
Friggit is operated by Foundry Lane Studio Pty Ltd (ACN 701 892 284), Melbourne, Australia.
1. We use AI lawfully
We use AI in accordance with Australian law and the laws that apply wherever Friggit operates.
2. Your information is yours to control
We only collect and use your personal information for purposes we explain to you.
3. We don’t sell your personal information
We don’t sell your personal information to advertisers, data brokers or anyone else.
4. We don’t quietly train AI on your household
We won’t use your household’s personal information to train or improve general AI models unless we have clearly told you and have a lawful basis to do so.
5. You stay in control
AI can read, extract, organise, translate, explain, suggest, compare and assist. You remain in control of your information and important decisions. Friggit does not use AI to automatically switch providers, purchase products, submit applications or make consequential decisions for you without your action.
6. We are transparent about AI
We are transparent about where Friggit uses AI and we won’t present AI-generated content as if it came from a person.
7. We test it
AI can make mistakes. We test and monitor the AI systems Friggit relies on and take reasonable steps to reduce errors and unintended outcomes.
8. We don’t knowingly enable harmful or illegal use
We won’t knowingly design or operate Friggit’s AI to facilitate unlawful, harmful, fraudulent or deceptive activity.
9. People remain accountable
AI doesn’t make our responsibilities disappear. Foundry Lane Studio Pty Ltd, as operator of Friggit, remains accountable for how AI is designed and used in the service.
10. We protect your information
We use appropriate technical and organisational safeguards to protect the information entrusted to Friggit.
11. You can question it
Where an AI result affects your information, you can correct it, reject it or report a problem.
12. You can leave
You can close your Friggit account and request deletion of your personal information, subject to information we are legally required or permitted to retain.
13. We’ll keep improving
AI changes. Laws change. Friggit will regularly review its use of AI and update its safeguards when necessary.
Our promise
Useful AI. Lawful AI. Your information protected. You in control.
Our approach is informed by the Australian Government’s Guidance for AI Adoption and internationally recognised AI governance principles, including ISO/IEC 42001.
Read the Australian Government Guidance for AI AdoptionThese are the standards we follow when we build and operate Friggit.