Friggit Privacy Policy

Friggit is a household-information service operated by Foundry Lane Studio Pty Ltd (ACN 701 892 284), Melbourne, Australia. Foundry Lane Studio Pty Ltd is the entity responsible for handling personal information under this policy. This policy explains how personal and household information is collected, held, used, shared and protected when you use Friggit.

Depending on what you choose to add, Friggit may hold account and contact details, household profiles, documents, photographs, emails and attachments you forward, imported calendar information, household responsibilities, reminders, location-sharing data, emergency contacts, recipes, lists, bills and service information used for Savings features, sharing settings and other household records.

Some household records may contain sensitive information, including health information or information about children. Friggit only collects sensitive information with your consent, which we ask for when you create your account. Adults are responsible for the information they add about children in their household. Only add information you have permission to keep or share.

Information may be provided directly by you or another authorised household member, captured from files or photographs you upload, forwarded from an email account, imported from a calendar or other connection you choose to configure, or generated as part of your use of Friggit such as reminders, access records and security events.

Friggit uses household information to provide the features you request: storing and organising records, document extraction and enrichment, household search and Ask Friggit answers, translation and explanation, processing forwarded emails and attachments, reminders, imported calendar views, household and controlled external sharing, caregiver packs, location sharing where enabled, Savings analysis and electricity comparisons, support, security, troubleshooting, export and deletion.

Automated processing, including AI, may be used to extract or suggest titles, people, categories, dates, summaries, translations, explanations, answers and possible savings. Important results should be checked against the original source or provider. Friggit does not sell your personal information, and we do not use your household’s personal information to train or improve general AI models unless we have clearly told you and have a lawful basis to do so.

Households are separated from one another and access is permission-based. Information marked private is limited to the person or people authorised to see it. Household ownership does not automatically grant access to another adult’s owner-only information.

Household information is private unless an authorised user chooses to share specific information. Sharing may include another household member, a time-limited Fridge link or QR code, a caregiver pack or another external sharing feature that clearly shows what is being shared. Anyone who receives an active external link may be able to view the approved information, so treat those links as private and revoke or let them expire when no longer needed. Forwarded emails remain private to the receiving user until that user chooses what to save or share.

Friggit uses encrypted network connections, platform storage controls, household access rules and permission checks to protect information. Private files are opened through temporary signed links after an access check. Friggit is not end-to-end encrypted, and authorised platform or application administrators may be able to access backend information when reasonably necessary for security, support or service operation.

Some especially sensitive details you choose to store, such as Wi-Fi passwords and streaming logins, are additionally encrypted by Friggit (AES-256-GCM) before they are saved. Other information relies on the storage protections provided by our hosting platform.

Friggit is built and hosted on Base44. Base44 provides application hosting, authentication, database and file-storage services, server functions and Friggit's integrated AI processing. When you use an AI feature, the information needed for that feature — which can include document content, forwarded-email text or approved household records — is sent through Base44's integrated AI service. Friggit does not currently make a direct model-provider API call from the application code, so we do not name an underlying AI company as a direct Friggit processor unless that routing has been verified.

Friggit uses Resend for transactional email and the optional email-forwarding service. If you forward an email to Friggit, Resend receives the email and Friggit retrieves the sender and recipient details, subject, body, headers and supported attachments needed to process it. If paid billing is enabled, Stripe processes checkout, payment and subscription information; Friggit sends Stripe billing/contact and subscription-reference information but does not store full payment-card credentials.

The Household Board weather feature uses Open-Meteo. Friggit sends only coarse locality information (such as suburb, state and postcode), not your street or unit address, to Open-Meteo's geocoding service to obtain approximate coordinates used for a weather forecast. Household Map does not load third-party map tiles automatically. If you choose Load map, your browser requests map tiles from OpenStreetMap; OpenStreetMap may receive normal connection information such as your IP address and the map area requested. Friggit shows this disclosure before loading those tiles. If you connect a Compass school iCal calendar, Friggit sends the calendar request to the Compass Education address you supplied and imports the returned events. Electricity comparison currently uses Australian Government Energy Made Easy / Consumer Data Right public product data and does not send your full bill or personal identifiers to energy providers on that lookup path.

Some processing occurs outside Australia. Base44 states that app data is stored in the United States by default unless an eligible workspace is configured for another region. Resend and Stripe use United States and other overseas infrastructure and subprocessors as described in their published data-processing terms. Friggit maintains a dated data-flow and provider audit and will update this policy when a material provider or processing route changes. We take reasonable steps required by Australian privacy law for cross-border disclosures and will not represent a provider safeguard, country or AI routing as verified unless it has been verified.

Friggit is not a password manager. Never store banking passwords or PINs, full payment-card credentials, password-manager master passwords, primary email/Apple/Google/Microsoft/government-account passwords, work/admin/VPN/medical-portal passwords, one-time or recovery codes, security-question answers, cryptocurrency seed phrases or private keys.

If it can unlock your money, your identity or another important security system, do not store it in Friggit.

You can view and correct most of your information directly in Friggit. To request a copy of your household's information (export), access to or correction of personal information you can't manage in the app, or deletion, contact us at hello@friggit.app or through Help in the app. We'll respond within 30 days.

The household owner can also request deletion of the whole household through Data & Privacy. Friggit provides a 30-day recovery period during which the request can be cancelled. After that, household deletion is securely processed and is complete only when Friggit confirms it, subject to information we are legally required or permitted to retain.

Friggit is operated by Foundry Lane Studio Pty Ltd (ACN 701 892 284), Melbourne, Australia.

Email: hello@friggit.app

If you believe information has been exposed, used incorrectly or made available to the wrong person, stop sharing where possible and contact us promptly.

To make a privacy complaint, email us with details of your concern. We'll acknowledge it within 5 business days, investigate, and give you a written response within 30 days.

If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Friggit will update this policy when its information-handling practices materially change. Where a change requires renewed acknowledgement, the app will ask you to review the new version before continuing.